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title: Communication Skills (Higher Level)
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# **Communication Skills (Higher level)**

### **2-3 hours**

**Running effective meetings and briefings.**

- The principles of effective meetings, including objectives, agenda and timelines.
- Setting up meetings to ensure they run efficiently, covering logistics, attendees and preparation
- Developing skills to manage group dynamics, ensuring participants are engaged and contributing
- Strategies to keep meetings focused, addressing conflicts, distractions and remaining productive
- Summarising key points at the end of the meeting to ensure clarity and follow-up action.
- Creating clear meeting minutes that summarise decisions, actions and deadlines.

**Creating and delivering professional presentations.**

- Structure your presentations to engage from start to finish, including the start, middle and end.
- Develop visually appealing presentation slides that support key messages and understanding.
- Practice delivery techniques, controlling nerves, using eye contact and body language.
- How to tailor presentations to different audiences, adapting content for clarity and relevance.
- Learn to handle questions and feedback during or after the presentation.
- Develop confidence in presenting complex information in a clear and concise manner to ensure audience understanding.

**Writing emails, reports and proposals.**

- The principles of professional writing, such as tone, clarity, structure, and purpose.
- Writing effective emails, focusing on clarity, conciseness and professionalism.
- Develop your skills in writing reports that are structured, clear and informative.
- Creating proposals that address objectives, solutions, and benefits.
- Learn to proofread and edit your work for accuracy, clarity, and error-free writing.
- Learn how to adapt writing style for different audiences and purposes, ensuring that communication is effective and appropriately tailored.
- Communicating at different levels

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