Communication Skills (Higher level)

Running effective meetings and briefings.

The principles of effective meetings, including objectives, agenda and timelines.
Setting up meetings to ensure they run efficiently, covering logistics, attendees and preparation
Developing skills to manage group dynamics, ensuring participants are engaged and contributing
Strategies to keep meetings focused, addressing conflicts, distractions and remaining productive
Summarising key points at the end of the meeting to ensure clarity and follow-up action.
Creating clear meeting minutes that summarise decisions, actions and deadlines.

Creating and delivering professional presentations.

Structure your presentations to engage from start to finish, including the start, middle and end.
Develop visually appealing presentation slides that support key messages and understanding.
Practice delivery techniques, controlling nerves, using eye contact and body language.
How to tailor presentations to different audiences, adapting content for clarity and relevance.
Learn to handle questions and feedback during or after the presentation.
Develop confidence in presenting complex information in a clear and concise manner to ensure audience understanding.

Writing emails, reports and proposals.

The principles of professional writing, such as tone, clarity, structure, and purpose.
Writing effective emails, focusing on clarity, conciseness and professionalism.
Develop your skills in writing reports that are structured, clear and informative.
Creating proposals that address objectives, solutions, and benefits.
Learn to proofread and edit your work for accuracy, clarity, and error-free writing.
Learn how to adapt writing style for different audiences and purposes, ensuring that communication is effective and appropriately tailored.
Communicating at different levels