Leadership Development

3-4 hours

The following short courses are designed to prepare you for the challenges of being in charge.

• The core responsibilities of leaders at every level in the organisation.
• Recognising your own and others’ leadership styles and their impact on teams and culture.
• The role of the leader in decision-making, communication, conflict resolution and direction.

• Setting clear, measurable, and achievable objectives for individual team members and team.
• Understand the SMART goal framework and applying to own work scenarios.
• How to monitor progress toward objectives and adjust strategies accordingly.
• Tools and techniques for tracking and evaluating performance.
• Skills of constructive feedback to drive performance.
• How to address underperformance and support staff through effective goal setting and feedback.

• Understanding the key factors that drive employee motivation.
• Motivational theories in the workplace, including Maslow’s and Herzberg.
• Develop strategies for creating a motivating environment, including recognition and inclusion.
• The relationship between motivation and engagement, and how it influences employee performance and satisfaction.

• Understand the principles of team dynamics and how they contribute to a high-performing team.
• Learn how to select and build a diverse team that balances skills, experience, and perspectives.
• Develop strategies for fostering trust, collaboration, and open communication within a team.
• Understand the stages of team development and how to guide a team through each phase.
• Explore methods for managing team conflict constructively.
• Learn how to leverage each team member’s strengths to ensure overall team success.
• Understand the leader’s role in shaping team culture and aligning the team with organisational goals and values.