Solving Problems and Making Decisions (Higher Level)
3-4 hours
The following short courses will develop your ability to deal with a wide variety of workplace problems and make effective, workable solutions.
- Understand the importance of a structured approach when problem-solving.
- Explore the nature, scope and impact of problems.
- Learn different frameworks and their strengths and weaknesses.
- Learn how to break down complex problems into manageable components.
- The concept of risk and its relevance in problem-solving and decision-making.
- The relationship between risk, uncertainty, and probability in problem-solving contexts.
- Methods to identify, assess, and quantify risks associated with different solutions.
- Develop strategies for mitigating and managing risks in proposed solutions.
- Apply risk estimation techniques to real-world scenarios.
- Understand the core principles and steps involved in the decision-making process.
- Exploring various decision-making models
- Learn how to identify and evaluate different options in the decision-making process.
- Understand the biases and influences in decision-making.
- Apply decision-making techniques to complex, multi-faceted problems.
- Develop ability to make timely and effective decisions in both individual and group contexts.
- Assessing the long-term consequences of decisions to ensure sustainable outcomes.
- What is critical thinking (and what it isn’t)
- The core skills of critical thinking (open-mind, curiosity, reason, logic, reflection etc)
- Questions to ask and evidence to clarify
- The influence of unconscious and conscious bias
- Problem solving techniques